Journeys

Journeys: automated guest flows

Build guest journeys that run themselves. Journeys let you create multi-step, automated flows — pre-arrival, post-stay, win-back — that trigger on guest events and send the right message at the right moment without manual work.

  • Multi-step automated flows across the guest lifecycle

  • Pre-arrival, post-stay, and win-back templates to start from

  • Triggered automatically by guest and reservation events

  • Set it once and let it run for every guest